Privacy Policy
Last Updated: 2025-07-31
CocoStudio Digital Entertainment Solutions (“CocoStudio”, “we”, “us”, or “our”) is committed to protecting your personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173). This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you engage with our services, including through our website and online platforms.
1. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Full name, phone number, email address, and other contact details you voluntarily provide through our contact form, email, or other platforms.
Professional or Business Information: Company name, position, or project details relevant to your inquiry or collaboration.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and access times, collected via cookies or analytics tools.
Media Submissions: Photos, videos, or documents shared for collaborative or project-based purposes.
Social Media Interactions: Information you voluntarily share when engaging with us via social media platforms.
2. How We Use Your Information
Your personal data may be used for the following purposes:
To respond to inquiries or service requests
To manage and fulfill contracts or service agreements
To send updates, promotions, or newsletters (with your consent)
To improve our services, user experience, and website functionality
To comply with legal obligations and protect our legitimate interests
3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information under the following circumstances:
With authorized employees and contractors for the purpose of delivering services
With third-party service providers (e.g., email services, analytics, or payment processors) under data processing agreements
When required by law, court order, or regulatory authorities
In case of a business transfer, merger, or acquisition
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. Your information is stored securely using reputable cloud service providers with strict data handling practices.
We will retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
5. Your Rights Under the Data Privacy Act
You have the following rights under RA 10173:
Right to be informed – Know how your data is collected and used
Right to access – Request a copy of your personal data
Right to object – Withhold or withdraw consent to data processing
Right to erasure or blocking – Request deletion or suspension of personal data
Right to data portability – Obtain a copy of your data in a commonly used format
Right to file a complaint – Report violations to the National Privacy Commission (NPC)
To exercise any of these rights, please contact us using the details below.
6. Cookies and Website Tracking
We use cookies and similar technologies to enhance your browsing experience and collect analytical data. You may disable cookies in your browser settings, although this may affect certain website functionalities.
7. Policy Updates
This Privacy Policy may be updated from time to time. We will notify users of any material changes by posting the updated policy on our website with the new “Last Updated” date.
8. Contact Us
If you have questions, requests, or complaints about this policy or how we process your data, you may contact:
CocoStudio Data Protection Officer (DPO)
📧 Email: privacy@cocostudio.com
📞 Phone: +63 (0)917 114 7814
🏢 Address: Symfoni Kamias, Quezon City, Philippines